THE ILLUMINATED SELF
Privacy Policy
At The Illuminated Self, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data in compliance with laws in the United States, Europe (GDPR), and Australia.
1. Information We Collect
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Personal Data: Name, email address, phone number, payment information, and any other information you provide when booking a session or contacting us.
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Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on our site.
2. How We Use Your Information
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Service Delivery: To provide and manage our counseling, psychotherapy, coaching, hypnotherapy, and akashic reading services.
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Communication: To send you confirmations, session reminders, and respond to your inquiries.
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Payments: To process payments securely through PayPal.
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Improvement: To improve our website and services based on usage data and feedback.
3. Legal Basis for Processing (EU and UK GDPR)
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Consent: By using our website and services, you consent to the collection and use of your personal information as outlined in this policy.
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Contract: Processing is necessary for the performance of a contract with you (e.g., booking a session).
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Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services and ensuring website security.
4. Data Sharing and Disclosure
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Third-Party Service Providers: We may share your information with third parties who perform services on our behalf, such as payment processing and email delivery. These providers are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
7. Your Rights
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Access: You have the right to request access to your personal data.
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Rectification: You have the right to request correction of inaccurate or incomplete data.
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Erasure: You have the right to request deletion of your personal data, subject to certain legal obligations.
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Restriction: You have the right to request the restriction of processing under certain conditions.
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Portability: You have the right to request the transfer of your data to another organization.
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Objection: You have the right to object to the processing of your data under certain circumstances.
8. Cookies
Our website uses cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.
9. International Data Transfers
We may transfer your personal data to countries outside your jurisdiction, including the United States and Australia. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Illuminated Self
Email: theilluminatedself@gmail.com
By using our website and services, you agree to the terms of this Privacy Policy.